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Customer Service - Product Support and Spare Parts

Customer Service - Product Support and Spare Parts

Job Title: Customer Service - Product Support and Spare Parts
Contract Type: Permanent
Location: Melbourne
Industry:
Reference: 3023156
Contact Name: Nicola Crocco
Contact Email: nicolac@peopleequity.com.au
Job Published: October 28, 2019 12:31

Job Description

Your prospective employer:

…is a retailer to watch. In a hotly competitive category, they are tracking well above the market norm with organic sales growth and a continuing, national store rollout strategy. Well respected in the industry for their exclusive brands offering, they provide their store network with strong technical and spare parts support for their private label program. As such, an exciting opportunity now presents for a Customer Service Co-ordinator to join the product team

What’s in this for you?
  • A vital and busy role where you will be rewarded for your best attributes - efficiency, communication and always putting the customer first
  • The opportunity to be a part of a culture that is fun, inclusive, collaborative and down to earth
  • An office filled with passionate people in a business that continues to boom!
What will you do in an average week?
  • Provide sales and basic technical support for private brands spare parts across the store network for the exclusive brands program
  • Order parts from overseas suppliers
  • Monitor and manage the stock holding of spare parts to ensure adequate stock is on hand and available to support the private label program
  • Maintain and update data accurately in internal business systems
Here’s what it will take:
  • Experience in a customer service role, ideally providing some level of technical product support to an internal or external customer group
  • Strong written and verbal communications skills
  • Ability to quickly adapt to new systems and processes
  • Dedicated attitude and the work ethic to do a great job, every day
If this sounds like the kind of opportunity where you could make a difference, please call Nicola Crocco on: 0420 990 602 for a confidential chat. 

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