What’s in this for you?
- The opportunity to work for a retailer leading the way in eCommerce in Australia.
- The scale, resources and support of a high-growth organisation to enable success.
- A reporting line to a hugely supportive leader who will coach and develop you.
- Bright, modern offices and plenty of parking on-site.
…is a fresh-thinking retailer, pushing the boundaries of excellence when it comes to their people and their customers. With customer experience and the success and development of their people resting at the heart of their strategic plan, their foundations are firmly anchored in all the right places. Their eCommerce platform has some of the best strategic minds in the industry sitting behind it and has a reputation for driving innovation and ‘best in class’ customer experience. A continued agenda for excellence in this area has led to the creation of a key support role within the eCommerce customer experience team for a Digital Project Co-ordinator.
What will you do in an average week?
- You will listen to digital business requirements relating to the customer experience and then analyse/identify the systems, processes, workflows and business rules needed to bring them to life.
- You will then swing into project co-ordination mode: liaising with IT (Software Developers, Coders and Testers) to co-ordinate implementation of each initiative. This will involve designing and communicating the process maps and business rules that will sit behind each digital solution/initiative.
- Managing multiple digital initiatives at any one time, you will track progress, trouble-shoot challenges and collaborate with relevant stakeholder groups to ensure both short and long-term projects are delivered with the same momentum and quality.
- Experience from within an eCommerce environment such as a Project Co-ordinator or Digital Marketing Co-ordinator role, or even a Junior Business Analyst position.
- You have experience translating business requirements/initiatives into process and work flow documentation.
- You can talk coding language (basic HTML and CSS), but you don’t need to be a subject matter expert. You can hold your ground in conversation with Developers and Coders.
- Strong organisation and project co-ordination skills.
- Thirst to learn…continuously.