General Manager

General Manager

Job Title: General Manager
Contract Type: Permanent
Location: Melbourne
Reference: 2710567
Contact Name: Nicola Crocco
Contact Email:
Job Published: May 11, 2018 18:16

Job Description

What’s in this for you?
  • A broad career opportunity to showcase your General Management talents within a progressive organisation.
  • An opportunity to be part of a family-owned business that truly looks after its performers to foster loyalty and trust amongst its people.
  • A unique reporting line that will facilitate a high level of support and counsel for the appointment. 
Your prospective employer:

We are honoured to be partnering with this Victorian retail brand that customers associate with quality, a sophisticated shopping experience and top-end service.  Their offer to the market is unsurpassed; with their success formula anchored in long-held and dynamic supplier-relationships, proud family-ownership and a cohesive leadership team that enables the business to be nimble and innovative.  Preparing for their next decade of success, the succession planning for the business is focussed on ensuring long-term stability, strength and prosperity for its employees and its suppliers.  As such, this is a positive news story, where the promotion of the current General Manager to an Executive Director role has presented a unique opportunity for the next generation of General Manager to enter the stage.   
What will you do in an average week?
  • Accountable to the business Directors, you will provide over-arching leadership to the organisation and ensure decision-making is in keeping with the core organisational values of honesty, integrity, ethics and respect.
  • In collaboration with the Directors, you will formulate a cohesive company strategy and vision, and communicate it in a clear and engaging way to all internal and external stakeholders.
  • You will directly oversee the senior executive team across all functions of the business, keeping them aligned to the company strategy and providing them with leadership and development opportunities.
  • Assume the standard financial and reporting accountabilities to Director level.
  • You will act as the custodian of the culture and heartbeat of the organisation to ensure the business remains an ‘employer of choice.’
  • Above all, you will drive a customer-first approach in everything you do, at every touch point.  
Here’s what it will take:
  • Proven experience in a General Management role or in a leadership position where you have had multiple organisational functions reporting in.
  • A retail backbone, however, you may have gained broader experience in other industry sectors throughout your career.
  • Customer-centric mentality. You believe that customers come first every time and a retail business exists to create ‘customers for life.’
  • An understanding of the nuances of a family business.
  • A leadership style that will naturally listen, learn and build relationships in the first instance.
  • Pragmatic and measured in your approach to decision-making and advice-giving.
  • Proven ability to maintain and nurture long-standing relationships, internally and externally.
If this sounds like the career-defining opportunity in General Management that you have been waiting for, please call Nicola Crocco on:  0420 990 602 for a confidential chat.

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