Job Description
Your prospective employer:
… is moving from ‘great’ to ‘greater’ with a strategic success formula that wins customers’ hearts and minds by combining value with convenience. This national energy provider continues to grow its market share with the support of a highly engaged workforce that embraces new ideas with a growth mindset. Making life simpler, easier and faster for its customers and creating a fun and rewarding working environment for its employees; the business is dominating the Australian market and due to a recent acquisition is now reaching into a new sector to round out its offering to consumers.
… is moving from ‘great’ to ‘greater’ with a strategic success formula that wins customers’ hearts and minds by combining value with convenience. This national energy provider continues to grow its market share with the support of a highly engaged workforce that embraces new ideas with a growth mindset. Making life simpler, easier and faster for its customers and creating a fun and rewarding working environment for its employees; the business is dominating the Australian market and due to a recent acquisition is now reaching into a new sector to round out its offering to consumers.
What’s in this for you?
- All technical staff are encouraged to maintain and acquire relevant technical certifications and examinations which will be funded by the business post the probation period
- Work in a supportive, innovative workplace where input from everyone is valued
- Exciting new venture in a very large organisation
- Exposure to a wide range of technologies and have access to new technologies as they emerge
The ideal candidate is an experienced Carrier Network Operations Engineer generalist, with a background working with a Broadband Service Provider. Must have demonstrated experience troubleshooting and resolving complex technical issues to a critical timeline.
Core responsibilities for this role include:
- Network design and architecture across the national points of presence
- Vendor and growth management
- Ensuring 99.999% network uptime and quality
- Responsible for all interconnection partnerships and capacity management
- Acting as the point of contact for core Network related issues
- Managing escalated network related tickets from the service desk
- Reducing network related incidents via strong problem management capabilities (i.e. root cause analysis, trends analysis etc.)
- Assist the Service Desk in general IT support for clients
Essential skills, experience and qualifications include:
- Juniper MX series BNG with dynamic profiles on hierarchical stacked networks
- Juniper QFX carrier switching with vlan swapping, QoS, vlan tunnelling
- Fortinet firewall experience is a must have
- Subscriber management with extensive knowledge in PPPoE and IPoE communication
- NBNCo™ experience with interconnecting and delivering mass market NBN consumer and business grade services on Junos, authenticated by AAA on Radius, with radius controlling variable substitution in dynamic profiles
- L2TP legacy experience in LAC and LNS legs and the negotiation stack
- CG-NAT experience with high performance NAT-44 deterministic implementations to maximise value in exhausting IPv4 assets
- IPv6 expert with dual stack being native implemented with SLAAC, DHCP6, and PD
- Expert understanding of subscriber debugging techniques on MX and QFX
- DDOS detection and mitigation experience including BGP community use for blocking
- Excellent knowledge and practical experience in BGP, ISIS, OSPF multi-area with complex route manipulation and preferencing in a multi edge least cost network
- Troubleshooting network related issues within a service provider environment
- Excellent verbal communication skills over the phone and customer service attitude.
- Knowledge and practical use of EVPN, VRF, MPLS, NAT, QoS; VPNs (SSL and IPsec, preferably also with exposure to route-based VPNs, VTIs, GRE, and DMVPN).
- Certified Juniper JNCIE-Service Provider
- Certified Fortinet Professional Level 5 or above
- Cisco CCIE Service Provider
- Cisco CCDE Design Expert
- Juniper JNCIE Security
- F5 certification
- ITILv3 certification
- Experience in designing large scale networks
- Experience working with mission critical networks
- Worked with monitoring tools and developed metrics for network availability
- Experience in cloud networks, carrier services, technical design and implementations including IaaS, PaaS, and SaaS delivery model (AWS and/or Azure experience ideal)
- Experience with SD-WAN, SD-DC, SDN, Wireless
- AWS, Azure, GCP certifications