Your prospective employer:

… is moving from ‘great’ to ‘greater’ with a strategic success formula that wins customers’ hearts and minds by combining value with convenience.  This national energy provider continues to grow its market share with the support of a highly engaged workforce that embraces new ideas with a growth mindset.  Making life simpler, easier and faster for its customers and creating a fun and rewarding working environment for its employees; the business is dominating the Australian market and due to a recent acquisition is now reaching into a new sector to round out its offering to consumers.

What’s in this for you?  

• All technical staff are encouraged to maintain and acquire relevant technical certifications and examinations which will be funded by the business post the probation period
• Work in a supportive, innovative workplace where input from everyone is valued
• Exciting new venture in a very large organisation
• Exposure to a wide range of technologies and have access to new technologies as they emerge

What’s involved:

The ideal candidate is an experienced Carrier Network Operations Engineer generalist, with a background working with a Broadband Service Provider. Must have demonstrated experience troubleshooting and resolving complex technical issues to a critical timeline.

• Network design and architecture across the national points of presence
• Vendor and growth management
• Ensuring 99.999% network uptime and quality
• Responsible for all interconnection partnerships and capacity management
• Acting as the point of contact for core Network related issues
• Managing escalated network related tickets from the service desk
• Reducing network related incidents via strong problem management capabilities (i.e. root cause analysis, trends analysis etc.)
• Assist the Service Desk in general IT support for clients

Please note: this role will require out of hours on-call support and experience managing P1 and P2 incidents. 

• Juniper MX series BNG with dynamic profiles on hierarchical stacked networks
• Juniper QFX carrier switching with vlan swapping, QoS, vlan tunnelling
• Fortinet firewall experience is a must have
• Subscriber management with extensive knowledge in PPPoE and IPoE communication
• NBNCo™ experience with interconnecting and delivering mass market NBN consumer and business grade services on Junos, authenticated by AAA on Radius, with radius controlling variable substitution in dynamic profiles
• L2TP legacy experience in LAC and LNS legs and the negotiation stack
• CG-NAT experience with high performance NAT-44 deterministic implementations to maximise value in exhausting IPv4 assets
• IPv6 expert with dual stack being native implemented with SLAAC, DHCP6, and PD
• Expert understanding of subscriber debugging techniques on MX and QFX
• DDOS detection and mitigation experience including BGP community use for blocking
• Excellent knowledge and practical experience in BGP, ISIS, OSPF multi-area with complex route manipulation and preferencing in a multi edge least cost network
• Troubleshooting network related issues within a service provider environment
• Excellent verbal communication skills over the phone and customer service attitude.
• Knowledge and practical use of EVPN, VRF, MPLS, NAT, QoS; VPNs (SSL and IPsec, preferably also with exposure to route-based VPNs, VTIs, GRE, and DMVPN).
• Certified Juniper JNCIE-Service Provider
• Certified Fortinet Professional Level 5 or above

Any experience or qualifications in the following will also be highly regarded:

• Cisco CCIE Service Provider 
• Cisco CCDE Design Expert
• Juniper JNCIE Security
• F5 certification
• ITILv3 certification
• Experience in designing large scale networks
• Experience working with mission critical networks
• Worked with monitoring tools and developed metrics for network availability
• Experience in cloud networks, carrier services, technical design and implementations including IaaS, PaaS, and SaaS delivery model (AWS and/or Azure experience ideal)
• Experience with SD-WAN, SD-DC, SDN, Wireless
• AWS, Azure, GCP certifications

If this sounds like the opportunity that would bring out the best in you, your experience and your potential…apply now! Please email Simon Ginsberg - simong@peopleequity.com.au or join our SLACK channel here ->>> http://bit.ly/PEslackchannel - we are ready to chat online and answer any questions you might have on the role.