Senior Systems Engineer (Telco)

Senior Systems Engineer (Telco)

Job Title: Senior Systems Engineer (Telco)
Contract Type: Permanent
Location: Melbourne
Reference: 3083613
Contact Name: Simon Ginsberg
Contact Email:
Job Published: January 08, 2020 11:33

Job Description

Your prospective employer:

… is moving from ‘great’ to ‘greater’ with a strategic success formula that wins customers’ hearts and minds by combining value with convenience.  This national energy provider continues to grow its market share with the support of a highly engaged workforce that embraces new ideas with a growth mindset.  Making life simpler, easier and faster for its customers and creating a fun and rewarding working environment for its employees; the business is dominating the Australian market and due to a recent acquisition is now reaching into a new sector to round out its offering to consumers.

What’s in this for you?   
  • All technical staff are encouraged to maintain and acquire relevant technical certifications and examinations which will be funded by the business post the probation period
  • Work in a supportive, innovative workplace where input from everyone is valued
  • Exciting new venture in a very large organisation
  • Exposure to a wide range of technologies and have access to new technologies as they emerge
What’s involved:

The ideal candidate is an experienced Systems, Cloud, and Infrastructure generalist, with a background working with a carrier and/or Managed Services Provider. Must have demonstrated experience troubleshooting and resolving complex technical issues to a critical timeline.

Core responsibilities for this role include:
  • Virtualisation, system, and infrastructure design and architecture nationally
  • Vendor and growth management
  • Ensuring 99.999% system, platform, and application uptime and quality
  • Acting as the point of contact for core system infrastructure related issues
  • Managing escalated system infrastructure related tickets from the service desk
  • Reducing system infrastructure related incidents via strong problem management capabilities (i.e. root cause analysis, trends analysis etc.)
  • Assist the Service Desk in general IT support for clients
Please note: this role will require out of hours on-call support and experience managing P1 and P2 incidents. 

Key Selection Criteria:
  • Experience in Virtualization & Cloud Computing (KVM Hypervisor)
  • Experience in cloud networks, carrier services, technical design and implementations including IaaS, PaaS, and SaaS delivery model (AWS/Azure ideal)
  • Expert with highly available Databases (MySQL, MariaDB, Galera Cluster)
  • Experience with Microsoft clustering services
  • Advanced security knowledge and experience in cloud, applications, and servers. Including hardening and penetration testing.
  • Proven experience in building and managing Microsoft Exchange and Office 365 clusters, and experience with Exchange to Office 365 migrations.
  • Expert understanding of multi-node-clustered Mail, Radius, DNS, and DHCP in a service provider offering for > 500k subscribers
  • Expert level experience in designing and working with the Disaster recovery scenarios
  • Strong experience with backup and recovery environments, particularly Veeam
  • Microsoft Certified Solutions Expert (MCSE)
  • Nutanix Platform Expert (NPX)
  • Red Hat® Certified Engineer (RHCE®) 
  • Troubleshooting infrastructure-related issues within a service provider environment
  • Excellent verbal communication skills over the phone and customer service attitude.
If this sounds like the opportunity that would bring out the best in you, your experience and your potential…apply now! Please email Simon Ginsberg - or join our SLACK channel here ->>> - we are ready to chat online and answer any questions you might have on the role.

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