Recruitment

I have just experienced recruitment utopia. It came in the form of true partnership with an organisation as I placed a talented Chief Customer Officer into their executive leadership team. I am not talking about the one-way-street commonly cloaked as ‘partnership’ between recruiters and their clients where the client serves up their wish-list and the recruiter responds by ticking the boxes.

It seems like not long ago that we felt a shift in thinking when it came to recruitment. Organisations began to embrace the idea of culture fit, ensuring that the people they hired would complement existing teams and cultures. Over the last couple of years, however, we've seen some organisations take a different approach, moving on from culture fit in favour of hiring for culture add. Whilst there are certainly benefits to both, here’s why we are seeing the emergence of this new trend.

After the initial onboarding period, it’s easy to get so accustomed to the presence of your newest team member that you simply leave them to get on with their role. We get it – it’s hard to make time for everything when you’re busy, but ‘set and forget’ isn’t the best way to get the most out of your new hire. Once the first few months on the job are behind them, it’s well worth your while to check-in and make sure everything really is going as smoothly as it seems to be.

It’s every company’s worst nightmare: you’ve put together a strong team, business performance is ticking over nicely and then unexpectedly, one of your senior executives announces their departure. At this level, finding the next executive to fill their shoes can seem like a tricky assignment and unwanted headache – especially knowing having the right leaders is vital to a company’s continued success. Leveraging our experience, we’ve put together some pointers and steps to ensure you are well positioned and prepared.

As we all know, having competent, dedicated and high-performing leaders shapes a business’s culture and brings out the best from our teams. However, in the competitive retail recruitment market, attracting top talent to your company can be tough, and it’s no wonder that we see so many of our clients exploring innovative ways to attract talent.